These Terms of Purchase govern all product orders, payments, and commercial transactions placed on our official website for therapeutic kinesiology tape and sports support recovery products. All purchases are processed exclusively in USD as the unified settlement currency, and all orders qualify for complimentary worldwide shipping with no hidden fees, delivery surcharges, or minimum purchase requirements. Upon successful payment verification, all confirmed orders will be dispatched within 1 to 3 business days, with a standard global delivery timeframe of 6 to 12 business days for all international destinations. We do not provide expedited shipping services, and delivery timelines may be affected by customs clearance procedures, regional logistics conditions, or force majeure events, for which we assume no liability. Customers are solely responsible for providing accurate shipping details, contact information, and customs declaration data to avoid delivery failures, returns, or additional administrative charges.
All product pricing, promotional discounts, and inventory availability displayed on the website are subject to change without prior notice, and we reserve the right to cancel and fully refund orders for out-of-stock or discontinued items. All merchandise remains the property of our brand until full payment is successfully confirmed and processed by our payment system. Customers are responsible for any local import duties, taxes, or inspection fees enforced by their destination country’s customs authorities upon parcel arrival. All orders are subject to our published shipping, refund, privacy, and customer service policies, which are fully incorporated into these purchase terms. Any returns or refund requests must comply with our 60-day return window and official after-sales procedures, with approved refunds processed within 5 to 10 business days to the original payment method.
We strictly prohibit fraudulent transactions, abusive return behaviors, unauthorized resale of our products, and any malicious order disputes that violate standard commercial principles. We retain the right to restrict or terminate purchasing access for users who breach these terms or violate platform rules. All transaction-related disputes shall be resolved through official customer support communication first, and unresolved disputes shall be governed by applicable international commercial law. By completing checkout and submitting payment on our website, every customer fully acknowledges and agrees to abide by these Terms of Purchase and all related site policies.